Food Runner

Hampton Golf•Port St. Lucie, FL

19d•Onsite

About The Position

Astor Creek Golf & Country Club is hiring dependable, energetic Food Runners for its Food & Beverage team. The Food Runner delivers food promptly and accurately to members and guests while working closely with the kitchen and service team to support a positive dining experience. The role includes checking orders and plate presentation, serving meals and beverages, communicating with service staff, maintaining organized and sanitized work areas, and providing prompt customer service. The position is hourly and non-exempt, with part-time opportunities available. Work is primarily indoors, with some outdoor exposure, and hours are according to shift assignments.

Requirements

High school diploma or equivalent preferred.
Excellent customer service skills.
Dependability.
Ability to work in a fast-paced environment.
Excellent oral communication and listening skills.
Ability to follow directions.
Ability to perform basic mathematical skills and use logical, rational thinking to resolve issues.
Ability to visually monitor operation areas and read and write member communications.
Ability to perform moderate physical work, including lifting up to 40 pounds; lifting up to 30 pounds frequently and up to 10 pounds constantly.
Ability to bend, kneel, crouch, climb, reach, stand, push, lift, and grasp for up to five hours without sitting.
Ability to consistently lift, carry, and load equipment that may weigh 30 or more pounds and sustain aerobic activity for 20 consecutive minutes.
Must not climb above eight feet or perform restricted maintenance tasks; ladder use exceeding eight feet must be reviewed by the club maintenance person.

Responsibilities

Match order tickets with prepared food items and sides after completion by kitchen line staff.
Check plate presentation for neatness and ensure all ordered items are included.
Monitor food quality and return substandard items to the kitchen.
Serve beverages and prepared meals accurately and promptly to guests.
Communicate with service staff about orders that have been delivered or returned.
Keep orders in sequence to support the service process.
Keep workstations stocked with items and ingredients.
Incorporate safe work practices into job performance.
Maintain a professional appearance and provide prompt, efficient customer service.
Check back with guests to ensure satisfaction and replenish items as needed or requested.
Keep tables, the dining room, and workstations sanitized and organized.
Listen and respond to customer complaints.
Perform assigned cleanup and closing procedures.
Perform other duties as assigned or required.