Food Runner
About The Position
Astor Creek Golf & Country Club is seeking dependable, energetic Food Runners to join its Food & Beverage team. The Food Runner delivers food promptly and accurately to members and guests, works with kitchen and service staff, and helps ensure a positive dining experience. A positive attitude, strong work ethic, and willingness to work as part of a team are essential. The role involves matching tickets with prepared food, checking plate presentation and order accuracy, monitoring food quality, serving meals and beverages, communicating order status, and supporting guest satisfaction. Food Runners also maintain stocked, clean, and organized workstations and dining areas, follow safe work practices, and complete assigned cleanup and closing procedures. The position is hourly and non-exempt, with part-time opportunities available. Working hours are according to shift assignments.
Requirements
- High school diploma or equivalent preferred.
- Excellent customer service skills.
- Dependability.
- Ability to work in a fast-paced environment.
- Excellent oral communication and listening skills.
- Ability to follow directions.
Responsibilities
- Match order tickets with prepared food items and sides after they are completed by kitchen line staff.
- Check plate presentation for neatness and ensure all ordered items are included.
- Monitor food quality and return substandard items to the kitchen.
- Serve beverages and prepared meals to guests accurately and promptly.
- Communicate with service staff about orders that have been delivered or returned.
- Keep orders in sequence to support the service process.
- Keep workstations stocked with items and ingredients.
- Incorporate safe work practices into job performance.
- Maintain a professional appearance.
- Provide prompt and efficient customer service.
- Check back to ensure guest satisfaction and replenish items as needed or requested.
- Keep tables, the dining room, and workstations sanitized and organized.
- Listen and respond to customer complaints.
- Perform cleanup and closing procedures as assigned by the manager.
- Perform other duties as assigned or required.
Benefits
- Shared tip pool from events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
