Food Runner

Westgate Resorts•Las Vegas, NV
•Onsite

About The Position

The Food Runner assists outlet staff with setting up and preparing for business, maintaining outlet cleanliness and sanitation, and keeping stock and inventory. The role includes safely transporting food and non-food items to outlets, checking in and verifying orders, taking inventory, and completing assigned side work such as replenishing condiments and restocking shelves. The Food Runner maintains a clean, orderly workstation and helps provide guests with assistance, directions, and information in accordance with hotel guidelines.

Requirements

  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
  • Ability to safely operate a pallet jack and transport food and non-food items.
  • Ability to take inventory, restock supplies, and accurately verify orders.
  • Ability to read, write, speak, and understand English for instructions, documentation, product labeling, safety notices, production requirements, and communication.
  • Ability to organize and prioritize work, meet deadlines, work with minimal supervision, adapt to changing assignments, and use judgment and initiative.
  • Ability to communicate effectively and courteously with guests, employees, and management, including handling concerns with patience, tact, and diplomacy.
  • Ability to listen and respond to guest inquiries with a positive, clear speaking voice and provide accurate information.
  • Ability to grasp, bend, lift, and/or carry 50 pounds, or otherwise move goods weighing up to 400 pounds.
  • Ability to stand, move, and work throughout the area and property, including walking up to 10 miles, climbing stairs, and riding elevators.
  • Ability to work in hot, normal, and cold temperatures and in confined spaces or awkward positions, including crouching, kneeling, stooping, and reaching overhead for periods of time.
  • Sufficient hand dexterity to handle kitchen supplies.
  • Good working knowledge of accepted sanitation standards.
  • Ability to maintain attendance in conformance with standards.

Responsibilities

  • Assist outlet staff with setup and preparation for business.
  • Help maintain outlet cleanliness and sanitation.
  • Maintain stock and inventory of food, non-food items, and job supplies.
  • Safely operate a pallet jack and transport food and non-food items to outlets for stocking.
  • Take daily inventory to identify items that need restocking.
  • Check in and accurately verify food and non-food orders.
  • Perform assigned side work, including replenishing condiments and restocking shelves.
  • Check the station before, during, and after shifts for proper setup and cleanliness.
  • Keep the workstation neat and orderly, and perform assigned general cleaning using standard hotel cleaning products.
  • Respond to guest inquiries and provide assistance, directions, and information consistent with hotel guidelines.
  • Communicate with guests, employees, and management and provide accurate information or assistance.
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