Food Runner

Omni Hotels & Resorts•Oklahoma City, OK

8d•Onsite

About The Position

The Food Runner maintains high standards of guest service by completing duties quickly, efficiently, and professionally. The role supports the dining room and bar by delivering food and beverages accurately and promptly, helping guests, and coordinating with front-of-house and kitchen teams. The team member also assists with restaurant setup, station upkeep, and side work, and learns applicable service, menu, food-handling, and allergy-awareness practices.

Requirements

Great customer service skills.
Must be able to work weekends and holidays.
Must have valid ABLE and Food Handlers certifications.
Ability and willingness to learn table and seat numbers, proper table service, and basic food preferences and allergy information.

Nice To Haves

Previous bussing experience at a fine dining establishment is preferred.

Responsibilities

Serve dining-room guests and help provide a positive experience that encourages them to return.
Meet attendance, punctuality, and uniform standards.
Set up the restaurant and complete station setup, breakdown, and side work.
Understand and follow bussing standards and food-handling standards.
Learn the menu and deliver food and beverages accurately and promptly to tables, using table and seat numbers.
Run food to all restaurant and bar sections.
Be friendly and helpful to guests, use surnames when possible, and communicate with guests as needed.
After training, explain food to guests when serving and learn proper table service.
Communicate with the front-of-house and kitchen teams.
Learn basic knowledge of food preferences and allergies.
Complete assigned duties before checking out and clocking out.
Inspect and maintain the station to ensure cleanliness and presentation.
Perform other duties assigned by the restaurant manager.