Seasonal Food Runner

Cinépolis Cinemas USA•Carlsbad, CA

1d•$18 - $20•Onsite

About The Position

Cinépolis USA is hiring a Seasonal Food Runner for its theater operations. The role delivers concessions, kitchen, and bar items to guests while following In Seat Dining procedures and providing service consistent with Cinépolis standards. The Food Runner works with the expediter to ensure orders are accurate, complete, high quality, and delivered together and on time. The position also involves helping guests with menu choices and additional orders, assisting teammates with other theater tasks, addressing guest requests and complaints, and completing opening, mid-shift, and closing procedures. The role is based in a theater environment with typical cinema noise, dust, and activity. Employees walk, bend, and stand for periods of time, frequently use their hands and arms, and may occasionally lift items up to 10 pounds or lift 25–50 pounds with assistance. Applicants must be at least 18 years old, hold required food handling and alcohol training certifications, and be available nights, holidays, and weekends.

Requirements

Must be at least 18 years old, subject to state guidelines.
ServSafe, Food Handling, and Alcohol training certifications are required.
Strong interpersonal skills for interacting with employees, guests, and management.
Effective communication skills and the ability to handle difficult or stressful situations positively.
Strong attention to detail and the ability to prioritize in a fast-paced, changing environment.
Integrity and reliability.
Availability to work nights, holidays, and weekends.

Nice To Haves

One or more years of food running or bussing experience preferred.

Responsibilities

Deliver concessions, kitchen, and bar items to guests, including utensils, sauces, and napkins, following In Seat Dining procedures.
Work with the expediter to ensure food is delivered simultaneously, at high quality, and in a timely manner.
Double-check orders for accuracy and completeness, and communicate issues to the kitchen, expediter, or supervisors.
Guide guests through the menu and suggest promotions, add-ons, or additional items using knowledge of the menu and Cinépolis offerings.
Clean auditoriums by removing dishes and trash and give found items to managers.
Assist team members as needed, including scanning tickets, cleaning, checking restrooms, and ringing up guests at concessions or the box office.
Respond to guest complaints and requests or direct guests to the appropriate resource.
Watch for movie projection issues and communicate them to management.
Complete opening, mid-shift, and closing procedures and other assigned duties.
Acknowledge guests according to Cinépolis standards.
Attend and participate in trainings and meetings.