Food Runner- Big Rock Italian Chophouse

Cameron Mitchell External•Birmingham, MI

3d•Onsite

About The Position

CAMERON MITCHELL RESTAURANTS is seeking a FOOD RUNNER to join our opening team! Located on the Intracoastal Waterway by the Las Olas Bridge, Ocean Prime Fort Lauderdale, scheduled to open in Spring 2025, promises to revolutionize waterfront dining. With over 15,000 square feet and spacious outdoor dining terraces on both floors, this two-story restaurant aims to provide guests with a vast environment that perfectly embodies the energy and sophistication of Fort Lauderdale's coastal lifestyle. Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of a food runner to make raving fans of the five major groups of people we do business with by communicating with managers, servers, and hosts and assisting them in their duties. This requires competence in service procedures, a willingness to help associates, and a commitment to guest satisfaction.

Requirements

A genuine approach to hospitality
Individuals who exemplify leadership, kindness, and positivity
“Yes is the Answer!” Mentality
Value teamwork, family, and community

Responsibilities

Make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.
Communicate with managers, servers, and hosts and assist them in their duties.
Ensure competence in service procedures.
Assist associates willingly.
Commit to guest satisfaction.
Report to work on time as indicated on the work schedule.
Maintain and clean uniform to meet restaurant requirements.
Practice positive personal hygiene and cleanliness habits during all work shifts.
Exemplify hospitality standards.
Answer guests' questions about the restaurant.
Handle requests and complaints with guest satisfaction as the priority.
Cooperate with management and co-workers to assist others with duties, if needed.
Communicate suggestions for improvement in a positive fashion.
Follow all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
Report potentially unsafe conditions and use materials and equipment properly.
Know emergency procedures in the restaurant.
Perform all duties and maintain knowledge of all standards and procedures as stated in the associate handbook.