Food Runner

BallenIsles Country Club•Fort Myers, FL
•Onsite

About The Position

Esplanade Lake Club in Fort Myers, Florida, is hiring a part-time Food Runner for the Bahama Bar. The Food Runner supports servers by delivering kitchen orders to guests and keeping back-of-house areas clean, organized, and stocked. The role helps create memorable dining experiences through personalized, genuine guest interactions in a fast-paced hospitality environment. The Food Runner prepares service materials and dining areas, organizes and verifies orders against tickets, and delivers food rapidly and accurately. The position also includes answering guest questions about menu items, communicating feedback and requests to restaurant staff, clearing dishes, maintaining stocked and clean workstations, and following safe work practices. Regular and reliable attendance is expected, along with other duties as required. The position pays $15.00 per hour. Benefits are subject to applicable plan terms and include potential medical coverage as determined by ACA measurement, a 401(k) with employer match for associates age 19 and older, and eligibility for service charges.

Requirements

  • High school education, up to one month of related experience or training, or an equivalent combination of education and experience.
  • ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.
  • Meet state age requirements for handling alcoholic beverages.
  • Strong ability to multitask and communicate.
  • Attention to cleanliness and safety.
  • Patience and a customer-oriented approach.
  • Excellent people skills and a friendly attitude.
  • Responsible and trustworthy.
  • Ability to read and speak English may be required to perform job duties.

Nice To Haves

  • Previous experience as a Food Runner or in a similar entry-level restaurant role.

Responsibilities

  • Ensure materials used by servers and expeditors are clean and ready for daily operation.
  • Know the position of each diner’s chair in the dining rooms and lounges.
  • Set the outside line with underliner plates, flatware, doilies, linen napkins, and other items needed to deliver food.
  • Organize plates in the window and match each plate with its ticket before running food to tables.
  • Set tables in accordance with facility standards.
  • Answer guests’ questions about ingredients and menu items.
  • Inform restaurant staff about customer feedback and requests.
  • Ensure each menu item is prepared to the details on its ticket.
  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
  • Resolve discrepancies with the chef or expeditor before delivering an item, ensuring it matches the ticket specification.
  • Remove unused place settings and clear dishes in front of guests after each course.
  • Keep workstations stocked with necessary items and ingredients.
  • Clean workstations, take out trash, and vacuum the dining room.
  • Incorporate safe work practices and maintain regular, reliable attendance.
  • Perform other duties as required.

Benefits

  • Medical benefits, if determined by ACA measurement.
  • 401(k) with employer match for associates age 19 and older.
  • Eligible for service charges.
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