NORI - Food Runner

Pyramid Global Hospitality•Rio Grande, PR

11d

About The Position

Pyramid Global Hospitality is hiring a customer-focused Food Runner for Hyatt Regency Grand Reserve Puerto Rico. The Food Runner connects the culinary and service teams by delivering food accurately, promptly, safely, and in line with presentation standards. The role supports designated Food & Beverage outlets according to business needs and may assist with other service functions as operationally necessary.

Requirements

Ability to learn menus, table numbers, seat positions, and service standards.
Strong sense of urgency and attention to detail.

Nice To Haves

Previous restaurant experience.

Responsibilities

Maintain constant communication with culinary and service colleagues.
Verify the table number, seat number, menu item, modifications, and accompaniments before leaving the kitchen.
Deliver food promptly to the correct guest and position.
Announce dishes professionally when appropriate.
Ensure required condiments, sauces, utensils, and accompaniments are delivered with each item.
Maintain knowledge of menu ingredients and common allergens sufficient to perform the role safely.
Obtain assistance from an appropriate colleague rather than guessing when asked about an allergy or ingredient.
Inspect plates for obvious presentation or accuracy issues before delivery.
Immediately communicate missing, incorrect, delayed, or compromised items.
Maintain cleanliness and organization of expo and food-running areas.
Assist with table maintenance, clearing, resetting, water service, and other service functions when operationally necessary.
Follow food-safety requirements when transporting and handling food.
Support designated Food & Beverage outlets as assigned based on business needs.
Perform opening, running, and closing side work.
Perform other reasonable duties as assigned.