Food Runner

GLOBAL GAMING SOLUTIONS LLC•Grand Prairie, TX
•Onsite

About The Position

The Food Runner delivers food items to designated tables throughout the restaurant in a timely, courteous, and professional manner. This role involves understanding the restaurant layout to ensure accurate delivery, assisting guests with additional needs, and verifying the completeness of food orders before delivery. The Food Runner also contributes to a positive work environment, operates job-related equipment safely, and adheres to all safety procedures. Immediate reporting of workplace injuries, unsafe conditions, or equipment issues to the Bar and Book Restaurant Manager is crucial. Maintaining a clean uniform and demonstrating dependability, good attendance, and occasional overtime are expected. This position may require working evenings, weekends, or holidays as scheduled, along with other assigned duties.

Requirements

  • Ability to apply common understanding to carry out detailed written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Capacity to write simple correspondence and possess basic mathematical skills.
  • Basic math skills.
  • Ability to handle money and operate a cash register quickly and efficiently.
  • Possess honesty and integrity.
  • Good memory when handling multiple orders.
  • Ability to listen well, communicate effectively and follow instructions.
  • Excellent communication skills required.
  • Ability to interact positively with customers, employees and management personnel.
  • Ability to work independently with minimum supervision.
  • Ability to prioritize, multi-task and be flexible.
  • Ability to work as part of a team and with constant interruptions.
  • Ability to work in a fast-paced environment.
  • Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions.
  • Serve-safe certified (Food Handlers)
  • Sedentary to medium workload
  • Stand, sit and walk consistently
  • Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
  • Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
  • Will use office equipment
  • Driving motor vehicles as needed
  • Frequently speak and articulate
  • Noise levels will be varied from moderate to heavy machinery
  • Exposure to weather and extreme elements are minimal
  • Minimal exposure in close proximity to horses

Nice To Haves

  • High school diploma or GED; or 2 years related experience and/or training; or combination.
  • Excellent customer service and communications skills required.
  • Outgoing personality and positive attitude.
  • Strong knowledge of bar operations, service procedures and function.
  • Bilingual skills helpful, but not required.
  • Two years of food and beverage operation experience preferred.

Responsibilities

  • Understand the layout of designated dining areas to deliver food/beverage items to appropriate tables.
  • Transport food items to designated tables in a timely and professional manner.
  • Assist guests with any additional food item needs.
  • Assure that only complete food orders are delivered to patrons as ordered.
  • Assist customers in a professional manner as often as needed or as directed by management.
  • Assist in other areas as needed or when directed by management.
  • Contribute to a friendly and productive work environment; report concerns directly to the Bar and Book Restaurant Manager.
  • Know and understand the proper operation of all job-related equipment.
  • Observe all related safety procedures when handling equipment, liquids, dishes, etc.
  • Use proper protective equipment as directed at all times.
  • Use proper lifting techniques when handling trays, dishes, and similar items.
  • Attend all departmental and company-mandated meetings as required.
  • Immediately report all workplace injuries to the Bar and Book Restaurant Manager.
  • Report any unsafe acts, conditions, or equipment to the Bar and Book Restaurant Manager.
  • Know all appropriate first aid kit(s) locations and eyewash stations.
  • Know the location of the fire-fighting equipment and fire exits for the area.
  • Maintain a clean uniform at all times.
  • Other duties as assigned.

Benefits

  • Dependability, good attendance, and occasional overtime required.
  • May be required to work evenings, weekends, or holidays as scheduled.
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