Food Runner

Marriott•Charlotte, NC

10d•Onsite

About The Position

The Food Runner supports Bourbon Steak at The Ritz-Carlton Charlotte by helping the service team deliver attentive, memorable guest experiences. The role focuses on anticipating service needs and maintaining a polished, welcoming, clean, organized, and guest-ready environment. Bourbon Steak is a modern American steakhouse known for premium beef, fresh seafood, culinary craftsmanship, and personalized hospitality. The Food Runner prepares and maintains workstations, service areas, dishware, glassware, silverware, and equipment, and completes closing duties to ensure everything is clean, stored, restocked, secured, and ready for the next shift. The role also supports broader business operations as needed and follows company, safety, sanitation, security, and operational standards. The position involves extended periods of standing, sitting, or walking; handling objects weighing up to 50 pounds; and moving across uneven, sloping, or slippery surfaces and stairs or service ramps. Marriott International describes itself as an equal opportunity employer and states that it values and celebrates associates’ varied backgrounds and experiences.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Set up and stock workstations and service areas to support operational readiness.
Complete closing duties by cleaning, storing, restocking, and securing equipment, supplies, and service areas for the next shift.
Inspect and prepare dishware, glassware, silverware, and equipment to meet presentation and cleanliness standards.
Maintain clean, organized, guest-ready dining and service areas.
Perform additional responsibilities as needed to support business operations and service excellence.
Communicate effectively with guests and colleagues to support a seamless dining experience.
Foster a collaborative, team-oriented culture and build positive working relationships.
Follow company, safety, sanitation, and security policies and procedures.
Promptly report maintenance concerns, accidents, injuries, and unsafe conditions.
Participate in required training and uphold established operational standards.
Safeguard inventory, equipment, and financial assets while maintaining accuracy and accountability.
Demonstrate attention to detail, operational excellence, and service-driven performance.