Food Runner

Boyd Gaming•Upper Merion Township, PA
•Onsite

About The Position

Delivers food and beverages from the kitchens to the outlets in the Food Hall. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies. Provides excellent customer service to our dining guests. Create and ensure a fun-filled, entertaining, and exciting environment where flawless delivery and service is paramount. Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests Demonstrates a courteous, friendly, polite, and congenial and efficient attitude Relays guest complaints/compliments to the appropriate supervisor Adhere to established company and departmental policies, procedures, and guidelines at all times Must always adheres to health & sanitation guidelines including food and beverage policy and procedures Mains company and departmental uniform, appearance, and hygiene standards at all times Prepare food orders, set trays, and transport food & beverage items to food service areas Mains breakdown area and condiment tables Completes all established set-up, stocking and closing duties on time Mains a clean, safe, hazard-free environment within area of responsibility Must be able to work in a fast-paced operating mode. Adheres to state liquor laws as applicable Performs all related, compatible, and miscellaneous duties as assigned by leadership.

Requirements

  • Must be at least 21 years of age
  • Must be able to obtain RAMP alcoholic certification
  • Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
  • Must be able to walk and stand for eight hours
  • Repeated bending and lifting
  • Must be able to lift and carry small and large trays and/or bus tubs weighing up to 50 pounds repeatedly
  • Ability to work in a high-pressure, fast-paced environment
  • Ability to handle or seek assistance for all types of guest related situations
  • Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
  • Must be able to pass all Training and Tests associated with job
  • Ability to effectively communicate with guests, co-workers, and management
  • Ability to effectively communicate in English
  • High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience

Responsibilities

  • Delivers food and beverages from the kitchens to the outlets in the Food Hall.
  • Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies.
  • Provides excellent customer service to our dining guests.
  • Create and ensure a fun-filled, entertaining, and exciting environment where flawless delivery and service is paramount.
  • Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests
  • Demonstrates a courteous, friendly, polite, and congenial and efficient attitude
  • Relays guest complaints/compliments to the appropriate supervisor
  • Adhere to established company and departmental policies, procedures, and guidelines at all times
  • Must always adheres to health & sanitation guidelines including food and beverage policy and procedures
  • Maintains company and departmental uniform, appearance, and hygiene standards at all times
  • Prepare food orders, set trays, and transport food & beverage items to food service areas
  • Maintain breakdown area and condiment tables
  • Completes all established set-up, stocking and closing duties on time
  • Maintains a clean, safe, hazard-free environment within area of responsibility
  • Must be able to work in a fast-paced operating mode.
  • Adheres to state liquor laws as applicable
  • Performs all related, compatible, and miscellaneous duties as assigned by leadership.
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