Food Runner

Omni Hotels & Spas•Oklahoma City, OK

About The Position

The Food Runner maintains high standards for guests by completing food-running and busser duties quickly, efficiently, and professionally. The role supports guests throughout the dining room and bar, delivers food and beverages accurately and promptly, and works with the front-of-house and kitchen teams to provide a positive dining experience. The Food Runner also maintains a clean, well-presented station and completes setup, breakdown, side work, and other assigned duties.

Requirements

  • Great customer service skills.
  • Must be able to work weekends and holidays.
  • Must have valid ABLE and Food Handlers certifications.
  • Must be willing to learn table and seat numbers, proper table service, and basic information about food preferences and allergies.

Nice To Haves

  • Previous bussing experience at a fine-dining establishment is preferred.

Responsibilities

  • Serve guests in the dining room and help provide an experience that encourages them to return.
  • Meet attendance, punctuality, and uniform standards.
  • Set up the restaurant and complete station setup, breakdown, and side work.
  • Understand and follow bussing standards.
  • Deliver food and beverages accurately and promptly to tables throughout the restaurant and bar.
  • Learn and use table and seat numbers when delivering food.
  • Be friendly and helpful to guests, use surnames whenever possible, and communicate with guests as needed.
  • After training, explain food to guests when serving.
  • Learn proper table service and basic knowledge of food preferences and allergies.
  • Communicate with the front-of-house and kitchen teams.
  • Complete assigned duties before checking out and clocking out.
  • Inspect and maintain the cleanliness and presentation of the assigned station.
  • Follow food-handling standards.
  • Perform other duties as assigned by the restaurant manager.
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