Food Runner

Highgate Hotels • Las Vegas, NV

6d

About The Position

The Food Runner provides high-quality service to guests while maintaining cleanliness and sanitation throughout operating hours. The role supports food service operations by keeping work areas and tables clean and stocked, assisting with table service and guest requests, handling soiled dishes and linen, and completing opening, closing, and cleaning duties. The Food Runner is also expected to assist coworkers, communicate courteously with guests and employees, and perform additional duties as requested by management.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must attend required hotel meetings and training.
• Must maintain regular attendance in accordance with scheduling and hotel standards.
• Must maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag.
• Must comply with hotel standards and regulations to support safe and efficient operations.
• Must contribute to productivity, identify problem areas, and assist in implementing solutions.
• Must be effective at anticipating, preventing, identifying, and resolving problems.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to cross-train in other hotel-related areas.
• Must maintain confidentiality of information.
• Must show initiative by anticipating guest or operational needs.
• Must maintain a friendly and warm demeanor.
• Must be able to stand for the entire shift.
• Must be able to perform heavy work, exerting up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to move objects.
• Flexible and long hours may sometimes be required.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Remain attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Keep work areas clean and properly stocked for the current meal period.
• Keep tables clean and set according to property-specific standards.
• Break down trays of soiled dishes and linen in the dishroom according to established standards.
• Assist with pre-bussing tables and promptly address guest requests.
• Complete daily opening and closing duties and cleaning according to the established side-work checklist.
• Answer the phone attentively, courteously, and efficiently.
• Assist fellow employees as needed throughout the shift.
• Perform additional duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Additional location-specific paid holiday, vacation, and sick leave provisions for employees based in Washington, Colorado, and California

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED