NEW! Food Runner at Hook & Ladder Restaurant and Skybar in Conshohocken

Concord Hospitality Enterprises•Conshohocken, PA
•Onsite

About The Position

Hook & Ladder Restaurant and Skybar in Conshohocken is hiring a Busser/Food Runner to support its upscale restaurant and deliver memorable dining experiences. The role suits positive, service-minded people who enjoy working with guests and contributing as part of a team in a fast-paced environment. The candidate should have at least one year of fast-casual dining or customer-service experience, though training may be provided to the right person. The position requires availability for a variety of shifts, including mornings, evenings, and weekends. Responsibilities include clearing and resetting tables, delivering prepared food and drinks, keeping service stations stocked and clean, greeting guests, serving and replenishing beverages and table accompaniments, and transporting dirty tableware to the dishwashing area. Additional duties may include general cleaning, folding napkins, restocking condiments, handling spills and special guest requests, cross-training, and reporting suspicious persons or activities to a supervisor. The posting offers competitive wages starting at $15 per hour. Full-time associates are eligible for a benefits package that includes medical, dental, and vision plans, life insurance, short- and long-term disability options, 401(k) options, tuition assistance, discounted room rates at Concord-managed hotels, training and development, and career advancement opportunities. Concord describes its culture as based on Quality, Integrity, Community, Profitability, and Fun, and emphasizes associate development, work-life balance, diversity, and customer service.

Requirements

  • At least one year of fast-casual dining or customer-service experience; the employer may train a candidate with the right service attitude.
  • Able to work a variety of shifts, including mornings, evenings, and weekends.
  • Enjoy working in a fast-paced environment.
  • Be a team player with a positive, upbeat, service-minded attitude and a passion for excellent service.

Responsibilities

  • Quickly clear dirty table settings and prepare tables for resetting.
  • Promptly and consistently reset tables with spotless service ware.
  • Deliver prepared food and drinks to guests.
  • Maintain the stock and cleanliness of stations for all meal periods, including necessary equipment, silverware, linen, and condiments.
  • Greet guests pleasantly and courteously; serve beverages, bread, and butter, and replenish them as necessary.
  • Transport dirty tableware from the dining room to the dishwashing area for proper cleaning.
  • Perform general cleaning tasks using standard hotel cleaning products as assigned, adhering to health standards.
  • Fold napkins throughout the day and restock condiments and other supplies.
  • Handle unexpected spills and special guest requests, and cross-train as needed to support guest satisfaction.
  • Report suspicious persons or activities to a supervisor immediately.
  • Perform other duties as requested.

Benefits

  • Competitive wages starting at $15 per hour.
  • Medical, dental, and vision plans for eligible full-time associates.
  • Life insurance for eligible full-time associates.
  • Short- and long-term disability options for eligible full-time associates.
  • 401(k) options for eligible full-time associates.
  • Tuition assistance for eligible full-time associates.
  • Discounted room rates at Concord-managed hotels for eligible full-time associates.
  • Training and development opportunities.
  • Career advancement opportunities.
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