Food Runner - Restaurant
About The Position
The Food Runner at Louette, an all-day, brasserie-inspired American dining destination at The Ritz-Carlton Bal Harbour, Miami, helps create memorable dining experiences through attentive, personalized service and thoughtful attention to detail. The restaurant features American classics, fine wines, and crafted cocktails in a setting that combines nostalgic glamour with modern elegance. The role includes preparing and maintaining guest-ready tables and service areas, serving food and beverages, coordinating with kitchen and restaurant colleagues, and maintaining cleanliness and organization. Food Runners are expected to anticipate guest needs, use good judgment, follow company and safety standards, maintain a polished professional appearance, and work collaboratively to provide consistent, efficient service. The position involves extended periods of standing, sitting, or walking and handling objects weighing up to 25 pounds independently and up to 50 pounds with assistance.
Requirements
- High school diploma or G.E.D. equivalent is preferred.
- At least 1 year of related work experience is preferred.
- Ability to stand, sit, or walk for extended periods, including across sloping, uneven, or slippery surfaces.
- Ability to read and visually verify menu, service, and other work-related information.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Nice To Haves
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
Responsibilities
- Set and maintain tables and service areas to create an inviting, guest-ready environment.
- Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
- Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
- Maintain work areas, equipment, and supplies to established cleanliness, organization, and presentation standards.
- Complete additional duties as needed to support guests, the team, and the overall operation.
- Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
- Follow company policies, procedures, safety practices, and established quality standards.
- Maintain a polished, professional appearance and consistently demonstrate elevated communication and service standards.
- Work collaboratively across the restaurant team to deliver consistent, efficient service.
- Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
