Food Runner- Restaurant

Marriott•Bal Harbour, FL
•Onsite

About The Position

The Food Runner supports the dining experience at Louette, an all-day, brasserie-inspired American restaurant at The Ritz-Carlton Bal Harbour, Miami. The role focuses on attentive, personalized guest service and helping create a welcoming, polished dining environment. The Food Runner coordinates with the kitchen and restaurant service team to provide accurate, timely service and uphold cleanliness, organization, presentation, safety, and quality standards. The position also requires initiative, sound judgment, professional communication, and collaboration to anticipate and respond to guest needs.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • At least 1 year of related work experience is listed as a preferred qualification.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods, including across sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu, service, and other work-related information.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.

Responsibilities

  • Set and maintain tables and service areas to create an inviting, guest-ready environment.
  • Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
  • Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
  • Maintain work areas, equipment, and supplies to established cleanliness, organization, and presentation standards.
  • Complete additional duties as needed to support guests, the team, and the overall operation.
  • Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
  • Follow company policies, procedures, safety practices, and established quality standards.
  • Maintain a polished, professional appearance and demonstrate elevated communication and service standards.
  • Work collaboratively across the restaurant team to deliver consistent, efficient service.
  • Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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