Food Runner

Hampton Golf - Laurel Oak Country Club (Hampton Golf Inc.)•Sarasota, FL

22d•Onsite

About The Position

Laurel Oak Country Club is hiring Food Runners for its Food & Beverage team in Sarasota, Florida. Food Runners deliver food promptly and accurately from the kitchen to dining areas, help ensure orders are prepared on time, review orders and plating for accuracy, and serve as a liaison between kitchen staff, wait staff, and members and guests. The role calls for dependability, energy, organization, attention to detail, teamwork, a positive attitude, and comfort working in a fast-paced hospitality environment. Work is primarily indoors, with some outdoor exposure. The position is hourly and non-exempt, with full-time and part-time classifications listed and part-time opportunities available. Working hours are according to shift assignments. The position reports to the Dining Room Manager and has no direct reports.

Requirements

Excellent customer service skills.
Dependability.
Ability to work in a fast-paced environment.
Excellent oral communication and listening skills.
Ability to follow directions.
Good organizational and verbal skills.
Ability to use logical and rational thinking to resolve issues.
Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor operation areas, and write and read member communication.
Ability to perform moderate physical work, including lifting up to 40 pounds, up to 30 pounds frequently, and up to 10 pounds constantly.
Ability to bend, kneel, crouch, climb, reach, stand, push, lift, and grasp for up to five hours without sitting.
Ability to consistently lift, carry, and load equipment weighing 30 or more pounds and sustain aerobic activity for 20 consecutive minutes.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Match order tickets with prepared food items and sides after completion by kitchen line staff.
Check plate presentation for neatness and confirm all ordered items are included.
Monitor food quality and return substandard items to the kitchen.
Serve beverages and prepared meals to guests accurately and promptly.
Communicate with service staff about orders that have been delivered or returned.
Keep orders in sequence to support the service process.
Keep workstations stocked with items and ingredients.
Incorporate safe work practices into job performance.
Maintain a professional appearance.
Provide prompt and efficient customer service.
Check back to ensure guest satisfaction and replenish items as necessary or requested.
Keep tables, dining rooms, and workstations sanitized and organized.
Listen and respond to customer complaints.
Perform cleanup and closing procedures as assigned by the manager.
Perform other duties as assigned or required.