Food Runner

Flix Brewhouse•Albuquerque, NM

12d•Onsite

About The Position

The Food Runner’s primary responsibility is to accurately and promptly deliver food from the kitchen to guests. Food runners also support servers, expedite food delivery, and maintain the cleanliness and upkeep of the expo line. The Drink & Quix Expo function involves preparing drinks and expediting Quix items in an organized manner. The role aims to create complete guest satisfaction through speedy, genuine hospitality and teamwork. Team members may also assist with cleaning and flipping auditoriums when needed. The position involves a fast-paced, high-energy environment and may require evening and weekend shifts.

Requirements

Knowledge of safety, sanitation, and food-handling procedures.
Professional communication skills.
Ability to read food, drink, and Quix tickets.
Ability to take direction, work in a team environment, and work effectively under pressure.
Problem-solving ability; self-motivation and organization.
Commitment to quality service.
Ability to speak and hear, and to use close and distance vision, peripheral vision, depth perception, and focus adjustment.
Ability to stand and walk for long periods, and to reach, bend, and stoop.
Ability to frequently lift up to 35 lbs and occasionally lift or move 50 lbs.
Ability to work evening and weekend shifts.
A love for movies and ability to work in a fast-paced, high-energy environment.

Nice To Haves

Being of legal age to serve alcoholic beverages is preferred but not required.

Responsibilities

Deliver food to guests accurately and in a timely fashion.
Expedite drinks and Quix items in a timely, organized manner.
Assist servers by communicating guest requests and supporting excellent customer service.
Prepare, manage during the shift, and break down the runner station at the expo line.
Maintain the cleanliness and upkeep of the expo line.
Assist with cleaning and flipping auditoriums when needed.
Follow the work schedule and review upcoming events.
Resolve guest concerns by listening, apologizing empathetically, finding a solution, and following through; notify management when appropriate.
Maintain professionalism, teamwork, and the company’s service standards in interactions with guests, management, and coworkers.