Food Runner - Makers Union (Reston)

Thompson Hospitality Corporation•Reston, VA

10d•Onsite

About The Position

Join the vibrant and energetic team at Makers Union and provide exceptional service to our guests in a modern pub setting. As a Food Runner, you will play a vital role in ensuring that our guests have a seamless and enjoyable dining experience. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments.

Requirements

High school diploma (or equivalent) preferred.
Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
At least 18 years of age
If running drinks, must be of legal age to serve alcoholic beverages and must be certified in (or able to become certified in) responsible alcohol service in accordance with state or local laws.
Ability to learn and follow processes.
Ability to stand and walk for extended periods (up to 8+ hours per shift)
Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
Frequent bending, stooping, kneeling, reaching, and twisting
Manual dexterity to handle dishes, glassware, and cleaning tools safely
Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
Ability to navigate crowded spaces while carrying items safely
Visual and auditory ability to identify spills, hazards, and guest needs

Responsibilities

Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
Provide attentive and friendly service, going above and beyond to exceed guest expectations.
Take pride in maintaining a clean and organized workstation and dining area.
Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.