Food Runner

Hotel Chaco•Albuquerque, NM

13d•$11 - $12

About The Position

Heritage Hotels & Resorts is seeking a reliable, service-driven Food Runner to support dining operations. The role delivers food promptly and accurately while upholding standards for presentation, sanitation, safety, and guest service. Attention to detail, speed, and teamwork contribute to smooth service and exceptional dining experiences. The position also supports servers and kitchen staff, responds to guest needs, and helps maintain a clean, organized dining and work area.

Requirements

High school diploma, equivalent experience, or training required.
Excellent verbal communication and customer service skills.
Strong attention to detail and sense of urgency.
Ability to multitask in fast-paced environments.
Ability to work collaboratively as part of a team.
Strong work ethic and positive attitude.
Current New Mexico Food Handler Certification required, or ability to obtain it upon hire.
Ability to work on feet for extended periods in a humid kitchen and dining environment.
Ability to frequently lift, push, pull, and carry up to 30+ pounds.

Responsibilities

Maintain a positive and professional approach with coworkers and guests.
Deliver food orders from the kitchen to tables quickly and accurately.
Comply with nutrition, sanitation, and safety standards.
Maintain cleanliness and professional presentation of the dining area.
Maintain table settings by delivering courses, replenishing utensils, and monitoring beverage needs.
Assist servers and kitchen staff to ensure smooth service flow.
Communicate clearly with kitchen and service staff about order status and guest needs.
Support service operations during peak business periods.
Respond promptly and professionally to guest requests and concerns.
Follow company safety and security policies and procedures.
Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
Protect company assets and maintain confidentiality of proprietary client and guest information.
Perform other duties consistent with the functions of the position as needed at the property.