Food Runner, The Supper Club

Dorchester Collection•Beverly Hills, CA

2d•Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as The Supper Club Food Runner, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourous Supper Club, chic Lobby Café, and a world-class Hotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment. Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bring these captivating new outlets to life. This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality.

Requirements

The employee is regularly required to talk and hear.
The employee frequently is required to walk and stand for up to 8 hours.
Ability to bend, stoop, crouch, use hand, finger and wrist dexterity.
The employee must regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
English is the primary language used in our hotel. Our Food Runners must feel comfortable communicating in this language.
You have great communication skills with a strong customer service ethic.
Attention to detail is critical for this role.
Our Food Runners are our biggest champions of working together.

Nice To Haves

You’ll bring your unique personality and passion to the role and the team.
Our hotels operate nonstop; this requires flexibility from everyone on the team.

Responsibilities

Ensuring every dish leaving the kitchen is correct, complete and presented to the highest standard before it reaches the guest.
Working closely with the culinary team and servers, cross-referencing each order against the ticket with precision to ensure nothing short of perfection lands on the table.
Handling guest specific requirements, from dietary restrictions and table preferences to special occasion needs, with attentiveness and discretion.
Preventing and correcting imperfections and blemishes, and reporting these to work with other positions to correct.
Maintaining close communication with the culinary team, service staff and the extended hotel team, ensuring every dish arrives at the right table, at the right time, every time.
Representing The Beverly Hills Hotel with pride, always upholding the principles, goals and policies of The Beverly Hills Hotel Pledge.

Benefits

Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms)
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
Free Meals on Duty
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical, Dental, Vision Benefit
Competitive retirement scheme

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