Food Runner

Auberge Collection•Dallas, TX

15d

About The Position

The Food Runner plays a vital role in delivering an exceptional dining experience by ensuring food is prepared, finalized, and delivered accurately. Acting as a key liaison between kitchen and front-of-house teams, this position supports seamless communication, proper presentation, and timely service while maintaining high standards of hospitality.

Requirements

Prior experience in customer service or a similar role.
Strong communication skills and ability to communicate clearly in English.
Ability to work efficiently in a fast-paced, team-oriented environment.
Attention to detail and organizational skills.
Professional appearance and guest-focused demeanor.
Ability to follow instructions and maintain high service standards.
Flexible schedule, including weekends and holidays as needed.
Food handler certification or ability to obtain it as required by local regulations.

Nice To Haves

Luxury hospitality experience.

Responsibilities

Ensure clear communication between front-of-house and back-of-house teams by calling out orders, checking dish status, and alerting service staff when orders are ready.
Coordinate expediting to ensure orders are completed accurately, on time, and prioritized correctly.
Perform final quality checks on dishes, including adding garnishes, wiping plate edges, and confirming presentation standards.
Deliver food to guests accurately, ensuring correct placement and order integrity.
Assist servers, bartenders, and guests throughout service, including delivering additional items and fulfilling requests promptly.
Ensure food is served according to safety and sanitation standards, including proper temperature and handling.
Maintain cleanliness, organization, and stock levels of the expediting area and service stations.
Operate, maintain, and properly clean restaurant equipment and service tools.

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