Food Runner

Andretti Indoor Karting & Games•Grand Prairie, TX

About The Position

Andretti Indoor Karting & Games is seeking a Food Runner. This part-time role is responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. Food Runners may assist guests in various areas and capacities while following the company’s standards for quality and guest satisfaction. Experience with family entertainment centers is helpful but not required. The role involves delivering food and beverages, checking plate quality, communicating orders and special requirements to chefs, maintaining and restocking the expo area, and supporting a safe, clean, organized service environment. Food Runners also respond positively to guests, assist with guest recovery, maintain knowledge of the company’s brand and procedures, and perform assigned opening, running, and closing duties. The work may involve extended periods of standing or walking, lifting, bending, reaching, turning, climbing, and occasional stocking. The environment may include bright, dim, or flashing lights and loud sounds. Reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions. Andretti describes itself as a growing family entertainment company with locations in Florida, Georgia, Texas, and Arizona, and says it supports ongoing professional development and training and promotes from entry-level positions.

Requirements

High school diploma or equivalent.
Ability and desire to remain pleasant, upbeat, and sociable throughout the workday.
Availability to work a varied schedule that includes days, nights, holidays, and weekends.
Ability to walk or stand for extended periods.
Ability to lift up to 15 pounds regularly and on a continuing basis.
Ability to perform tasks involving organization, bending, reaching, turning, lifting, climbing, and occasional stocking of up to 50 pounds.
Ability to communicate quickly and accurately.
Manual dexterity to use and operate necessary equipment.
Ability to understand, follow, and maintain safety standards at all times.

Nice To Haves

Experience with family entertainment centers.

Responsibilities

Deliver food and beverages professionally according to Andretti standards.
Ensure food items meet proper plate-quality standards before delivery to guests.
Communicate food orders and special requirements, including food allergies, to chefs.
Keep the outside expo area organized, clean, and stocked.
Learn restaurant and bar table and seating numbers.
Dispose of broken glassware properly.
Follow safety and sanitation guidelines and local health regulations.
Anticipate and respond to guests in a friendly, positive manner.
Assist with guest recovery and notify a manager to help ensure positive guest experiences.
Maintain working knowledge of Andretti’s brand, products, policies, and procedures.
Perform assigned opening, running, and closing department duties.