Food Production Supervisor

DO & CO • Boston, MA

9d

About The Position

DO & CO is seeking a Food Production Supervisor to join its Boston team. The role oversees daily food production activities and leads production staff to ensure meals are prepared and packed accurately, on schedule, and in compliance with food safety and hygiene standards. The supervisor partners with the Food Production Manager on staffing and training plans, supports team development, addresses operational issues, monitors supplies and inventory, and collaborates across departments. The position also supports quality assurance and economic efficiency for high-end food standards, including attending tastings and acting on feedback. DO & CO operates in airline catering, international event catering, restaurants, lounges, and hotels across 33 locations, 12 countries, and three continents.

Requirements

• At least 2 years of supervisory experience in high-volume food service or food manufacturing production.
• Outstanding organizational skills and the ability to prioritize tasks effectively.
• Ability to manage multiple responsibilities and a substantial workload in a fast-paced environment.
• Ability to sustain extended periods of standing as required.
• Proficient culinary knowledge, including culinary terms, procedures, and practices.
• Hands-on approach and ability to respond promptly with a sense of urgency.
• Flexibility to work different shifts, including days, nights, weekends, and holidays.
• Knowledge of HACCP and general food safety standards.
• Excellent computer skills, including Microsoft Word, Excel, Outlook, and other relevant applications.
• Excellent written and verbal communication skills and ability to work well with a diverse group.
• Experience or exposure to leadership roles.
• High school diploma, GED, or equivalent qualification.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Oversee the daily activities of the food production department and ensure tasks are completed accurately and on time.
• Lead and manage helpers, junior supervisors, and supervisors, fostering a productive and cohesive work environment.
• Ensure meals are prepared and packed by deadlines and in compliance with food safety and hygiene standards.
• Partner with the Food Production Manager to identify and execute plans for training and staffing needs.
• Facilitate new team member training, monitor performance, and provide ongoing support.
• Identify problematic areas and propose alternative solutions to improve productivity and efficiency.
• Ensure adherence to company guidelines, including HACCP, FDA regulations, and personal protective equipment protocols.
• Coordinate receipt, storage, and organization of supplies, and monitor inventory levels.
• Collaborate with other departments and communicate with management and team members to ensure tasks are completed seamlessly.
• Report departmental issues, including production, inventory, and team-related matters, and keep documentation accurate and up to date.
• Support quality assurance and economic efficiency for high-end food standards, including attending food tastings and implementing feedback.
• Perform additional duties and responsibilities as assigned by management.

Benefits

• Competitive salary of $65,000 annually.
• Complimentary breakfast, lunch, and dinner daily.
• 401(k) eligibility for salaried employees.
• Commuter benefits for salaried employees.
• Medical, dental, and vision healthcare benefits for salaried employees.
• Career development opportunities nationally and internationally.
• Opportunity to collaborate with and represent a leading force in the luxury global gourmet entertainment industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED