Food Production Supervisor

DO•East Boston, MA

About The Position

DO & CO is seeking a Food Production Supervisor to join its Boston team. The company operates in airline catering, international event catering, restaurants, lounges, and hotels across 33 locations in 12 countries and three continents, with an emphasis on high-quality products and services. The supervisor oversees daily food production, leads and supports production staff, and ensures meals are prepared and packed accurately, on schedule, and in compliance with food safety and hygiene standards. The role works with the Food Production Manager on training and staffing plans, coordinates supplies and inventory, collaborates across departments, and supports quality assurance and economic efficiency. The position requires flexibility to work different shifts, including days, nights, weekends, and holidays, and may involve extended periods of standing. DO & CO offers a competitive salary of $65,000 annually, complimentary daily meals, and benefits for salaried employees including 401(k), commuter benefits, and healthcare benefits such as medical, dental, and vision coverage. The company also describes career development opportunities nationally and internationally and an environment focused on innovation and creativity.

Requirements

At least 2 years of supervisory experience in high-volume food service or food manufacturing production.
Strong organizational skills and ability to prioritize tasks effectively.
Ability to manage multiple responsibilities in a fast-paced environment with a substantial workload.
Ability to sustain extended periods of standing as required.
Proficient culinary knowledge, including culinary terms, procedures, and practices.
Hands-on approach and ability to respond promptly with a sense of urgency.
Flexibility to accommodate different shifts, including days, nights, weekends, and holidays.
Knowledge of HACCP and general food safety standards.
Proficiency with Microsoft Word, Excel, Outlook, and other relevant applications.
Excellent written and verbal communication skills and ability to work well within a diverse group, with experience or exposure to leadership roles.
At least a high school diploma, GED, or equivalent qualification.

Nice To Haves

Bachelor's degree.

Responsibilities

Oversee daily food production department activities and ensure tasks are completed accurately and on time.
Lead and manage helpers, junior supervisors, and supervisors, fostering a productive and cohesive work environment.
Ensure meals are prepared and packed to deadlines and comply with food safety and hygiene standards.
Partner with the Food Production Manager to plan and execute training and staffing needs.
Facilitate new-team-member training, monitor performance, and provide ongoing support.
Identify problematic areas and propose alternative solutions to improve productivity and efficiency.
Ensure adherence to company guidelines, including HACCP, FDA regulations, and personal protective equipment protocols.
Coordinate receipt, storage, and organization of supplies, and monitor inventory levels.
Collaborate with other departments and communicate with management and team members to support seamless task completion.
Promptly report departmental issues involving production, inventory, or team matters, and maintain accurate, up-to-date documentation.
Support quality assurance and economic efficiency, including attending food tastings and implementing feedback.
Perform additional duties as assigned by management while upholding DO & CO standards.