Food Expo/Server Assistant
About The Position
Pyramid Global Hospitality is hiring a customer-focused Food Expo/Server Assistant at Costa d'Este Beach Resort & Spa, a luxury resort in Vero Beach, Florida. The role serves as the communication link between culinary and service teams, helping ensure that food orders are accurate, prepared to established standards, and delivered to guests promptly. The position supports service across multiple dining outlets as well as banquet and special event operations. The role also provides server-assistant support, including delivering orders, helping clear and reset tables, and maintaining professional service and cleanliness standards. The ideal candidate is welcoming, motivated, and passionate about creating exceptional guest experiences, and is interested in growing and learning at a world-class property.
Requirements
- Able to work under pressure in a fast-paced environment.
- Excellent communication skills.
- Able to work evenings, weekends, and holidays.
- Engaging and welcoming personality with a passion for creating exceptional guest experiences.
Responsibilities
- Coordinate the flow of food from the kitchen to service staff across multiple dining outlets.
- Review and organize incoming orders to ensure accuracy and timely preparation.
- Ensure menu items meet recipe, presentation, and quality standards.
- Communicate order modifications, dietary requests, and guest preferences to culinary and service teams.
- Prioritize food delivery while maintaining proper temperature and quality.
- Monitor ticket times and alert culinary leadership to delays or service bottlenecks.
- Assist chefs and line cooks with organizing and garnishing plates when needed.
- Verify orders are complete before releasing them for service.
- Communicate professionally with restaurant managers, chefs, servers, banquet staff, and in-room dining personnel.
- Support banquet and special event operations by coordinating large-volume food service.
- Follow food safety, sanitation, and resort operating standards.
- Keep expo stations clean, organized, and stocked; assist with opening, closing, and side work as assigned.
- Learn menus, ingredients, preparation methods, wine list, outlet hours, room layout, hotel, and amenities.
- Collect orders from the kitchen, check that they are correct, and deliver them promptly and efficiently to guests.
- Assist with clearing tables and reset them with proper linen, china, silverware, and glassware.
- Follow proper service etiquette and provide consistently courteous, professional service.
- Maintain high standards of cleanliness in personal appearance, equipment, and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
