Food & Drink Runner

Levity Entertainment Group•Ontario, CA

About The Position

The Ontario Improv is seeking energetic and outgoing Food and Drink Runners to help deliver memorable guest experiences in a lively comedy-club environment. The role centers on hospitality, guest service, teamwork, and supporting efficient food and beverage service. Runners work with bartenders, servers, and other team members to prepare, maintain, and break down service stations; deliver items according to tickets; respond promptly to guest needs; and help maintain the showroom. The position also involves checking that guests ordering alcohol are legally old enough and alerting management when a guest may need help arranging transportation due to alcohol intake. The role requires standing and/or walking for shifts lasting 8–10 hours and availability for flexible hours, especially nights, weekends, and holidays. Pay starts at $16.90 per hour.

Requirements

  • Thrive in a fast-paced environment with a focus on teamwork.
  • Friendly, outgoing, and excellent communication skills.
  • Ability to work flexible hours, especially nights, weekends, and holidays.
  • High school diploma or equivalent work experience.
  • At least 1 year of experience in restaurants or clubs.
  • ServSafe Food Handler and TIPS or LEAD Certificate, as required for compliance with applicable county or state requirements.
  • Consistently demonstrate a professional appearance and demeanor.
  • Ability to stand and/or walk for an 8–10-hour shift.

Responsibilities

  • Provide attentive, high-quality hospitality and customer service to all guests.
  • Coordinate with bartenders, servers, and other team members to set up, maintain, and break down service stations.
  • Verify that guests ordering alcohol are of legal drinking age.
  • Expo food, drinks, and other items according to tickets, often handling multiple items at once.
  • Listen to guest needs and promptly obtain requested items or assistance.
  • Notice when guests may need transportation due to alcohol intake and inform appropriate management members.
  • Maintain the showroom and clear it as needed.
  • Suggest improvements to service when breakdowns are identified.
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