Food & Drink Runner

Ontario Improv • Ontario, CA

23h

About The Position

The Ontario Improv is seeking energetic, outgoing Food and Drink Runners to help provide memorable hospitality to guests in a fast-paced comedy club environment. The role involves working closely with bartenders, servers, and other team members to support service operations, deliver food and drinks, attend to guest needs, and help maintain the showroom. Runners are also expected to communicate service issues and suggestions to improve the guest experience.

Requirements

• Thrive in a fast-paced environment with a focus on teamwork.
• Friendly, outgoing, and excellent communication skills.
• Ability to work flexible hours, especially nights, weekends, and holidays.
• High school diploma or equivalent work experience.
• At least 1 year of experience in restaurants or clubs.
• ServSafe Food Handler and TIPS or LEAD Certificate, as required by applicable county or state requirements.
• Consistently demonstrate a professional appearance and demeanor.
• Ability to stand and/or walk for an 8–10-hour shift.

Responsibilities

• Provide welcoming, attentive hospitality and excellent customer service to all guests.
• Partner with bartenders, servers, and other team members to set up, maintain, and break down service stations.
• Verify that guests ordering alcohol are of legal drinking age.
• Expo food, drinks, and other items according to tickets.
• Listen to guest needs and promptly obtain requested items.
• Notice when a guest may need transportation due to alcohol intake and inform appropriate management members.
• Maintain the showroom and clear it as needed.
• Share suggestions for improving service when breakdowns are identified.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED