(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops teams, supports customer service, and drives financial performance and sales in the designated store area. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control, while developing and implementing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; communicates expectations; and promotes a workplace where associates feel a sense of belonging. The role coordinates business activities and relationships with stakeholders, tracks progress toward goals, identifies opportunities for improvement, and supports company policies, procedures, values, ethics, and integrity. The position models Walmart's values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. This includes building trusting relationships, developing talent, acting ethically, making data-informed decisions, continuously improving, and supporting Walmart's goal of becoming a regenerative company.
Requirements
- Meet one of the following education and experience alternatives: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and communicate with associates at all levels, including touring stores and providing feedback through Tour to Teach.
- Model and support exceptional customer service and the One Best Way service model; resolve customer needs, complaints, and issues and implement plans to correct deficiencies.
- Drive sales and financial performance for the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to reduce shrink and achieve sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties, set clear expectations, and support staffing and development needs.
- Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity.
- Promote a workplace of belonging, collaboration, accountability, continuous learning, and respect for individual differences.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards and additional annual or quarterly performance bonuses.
- Additional compensation may include a Regional Pay Zone differential and a Complex Structure differential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
