(USA) Food & Consumables Coach

Walmart•Niles, MI

4d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches and trains associates, listens to their feedback, tours the store with them, and communicates company direction, business initiatives, merchandising, and operational expectations. The Coach leads change efforts and provides clear guidance to implement business solutions. The role models exceptional customer service by following the One Best Way service model, supporting customer service initiatives and community outreach, resolving customer needs and complaints, and implementing plans to address deficiencies and improve the customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; promotes belonging; and develops qualified associates to meet staffing needs. The role coordinates assignments and initiatives, maintains stakeholder relationships, tracks progress toward goals, addresses improvement opportunities, and supports compliance with company policies, values, ethics, and business practices. The position emphasizes respect for individuals, integrity, customer service, and striving for excellence. This includes building trusting relationships, developing talent, making data-informed decisions, adapting to change, encouraging learning, driving continuous improvement, and supporting Walmart’s stated goal of becoming a regenerative company. The position is based at 2107 S 11th St, Niles, Michigan.

Requirements

Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and actively listen to associates; communicate store operations, business initiatives, merchandising, and company direction.
Tour stores with associates and provide feedback, expectations, and guidance for implementing business solutions.
Model and support exceptional customer service using the One Best Way service model.
Support customer service and community outreach initiatives, resolve customer needs and complaints, and implement action plans to address deficiencies.
Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties and set clear expectations.
Promote a sense of belonging and develop qualified associates to meet staffing needs and support company growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Establish goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support company values, ethics, and integrity.
Support Walmart’s stated goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefits for eligible full-time and part-time associates, with tuition, books, and fees covered for eligible programs.