(USA) Food & Consumables Coach

Walmart • Hudson, NH

11d • $65,000 - $100,000 • Onsite

About The Position

The Food & Consumables Coach leads and develops associates and teams in a designated store business area. The role supports store operations, customer service, merchandising, business initiatives, and company direction by communicating expectations, providing training and feedback, leading change, and implementing business solutions. The Coach models Walmart's One Best Way service standards and works to resolve customer needs, complaints, and issues while improving the customer experience.

The position drives sales and financial performance by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions and operational processes, and developing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; supports staffing needs; and promotes a workplace where associates feel a sense of belonging.

The role coordinates work and assignments with key stakeholders, tracks progress toward objectives, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and Open Door Policy. Coaches are expected to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and provide feedback to teams and associates, including communicating store operations, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support exceptional customer service and Walmart's One Best Way service model.
• Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve customer experience.
• Drive sales and financial performance in the designated business area by reviewing profit and loss statements and managing or assisting with budgets, forecasts, and expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, assign duties to, and recognize associates; set clear expectations and support staffing needs.
• Promote a belonging mindset and develop qualified associates to meet staffing needs and support company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Establish and communicate goals and objectives, build accountability, measure progress, and identify improvement opportunities.
• Ensure compliance with company policies and procedures and support Walmart's mission, values, standards of ethics and integrity, and Open Door Policy.
• Promote collaboration, continuous learning, use of new technologies, and improvement through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree