(USA) Food & Consumables Coach

Walmart•Branson, MO

26d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads store-area operations, develops associates, and drives customer service, sales, and financial performance. The role teaches, trains, and listens to associates; communicates store operations, merchandising, business initiatives, and company direction; and leads change by setting clear expectations and providing guidance. The Coach models Walmart's One Best Way service approach, resolves customer concerns, supports customer-service initiatives, and leads process improvements to deliver a high-quality customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops and executes plans to mitigate shrink and achieve sales and profit goals. It hires, trains, mentors, assigns duties, recognizes associates, sets expectations, and helps build qualified teams and a workplace where associates feel they belong. The position coordinates work with stakeholders, tracks objectives and results, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies, procedures, values, and ethics, and supports the Open Door Policy. Walmart's stated values for the role include respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and an additional state pay differential may apply where required.

Requirements

Meet one of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate business initiatives and company direction.
Model exceptional customer service and the One Best Way service model; support customer-service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies.
Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards and business practices.
Promote collaboration, integrity, customer-focused decisions, continuous improvement, and learning through change.