(USA) Food & Consumables Coach

Walmart•Saginaw, TX

10d•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing customer service, sales, financial performance, merchandising, inventory flow, and operational processes in the designated store area. The role provides coaching and feedback to associates, communicates business objectives and company direction, and leads change efforts and implementation of business solutions. The Coach models Walmart’s customer-service standards, resolves customer issues, supports customer-service initiatives, and leads process improvements. The role reviews profit-and-loss performance, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and seasonal transitions, and develops actions to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and supervises associates; assigns duties and sets expectations; and helps create a workplace where associates feel supported and included. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes continuous learning. The Coach also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete required job trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and coach teams through active listening, store tours, feedback, and communication across associate levels.
Communicate store operations, business initiatives, merchandising, company direction, expectations, and business objectives.
Model exceptional customer service and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues, and implement action plans and process improvements to address deficiencies.
Drive financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals for the designated business area.
Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, and support staffing and associate development.
Promote a sense of belonging and help create opportunities for associates to thrive and perform.
Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and adapt to change.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes and practices.
Model Walmart’s values and standards of ethics and integrity, support the Open Door Policy, and encourage continuous learning and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone pay and complex-structure compensation may apply to certain positions.
State pay differential may apply where required.