(USA) Food & Consumables Coach

Walmart•New Orleans, LA

17d•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives financial performance and sales for the designated store area. The role teaches and trains associates, listens to their feedback, tours stores, and communicates with associates at all levels about operations, technology, merchandising, business initiatives, and company direction. The Coach leads change efforts and sets clear expectations to implement business solutions and achieve business objectives. The position models Walmart's One Best Way service model and supports customer service initiatives, resolves customer needs and complaints, and leads process improvements to deliver a high-quality customer experience. It oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit-and-loss results; helps manage budgets and expenses; and develops action plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties and communicates expectations; promotes a sense of belonging; and develops talent to meet staffing needs. The role coordinates assignments and relationships with key stakeholders, tracks progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The position is based at 6000 Bullard Ave, New Orleans, Louisiana. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation, and applicable state pay differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all required job trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates, including through store tours, active listening, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions and meeting business objectives.
Model Walmart's One Best Way service model and support customer-service initiatives, including community-focused programs.
Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and lead process improvements.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, promote belonging, and develop talent to meet staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support business plans, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, integrity, and Open Door Policy.
Promote collaboration, accountability, continuous learning, adoption of new technologies and skills, and a positive, inclusive workplace.
Support Walmart's goal of becoming a regenerative company through positive impact for associates, customers, members, and the world, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.