(USA) Food & Consumables Coach

Walmart•Navarre, FL

13d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads store-area operations and develops associates to achieve customer service, sales, and profit goals. The role teaches, trains, and listens to associates; communicates store operations, merchandising, business initiatives, and company direction; and helps lead change by setting clear expectations and providing guidance. The Coach models Walmart’s One Best Way service standards, supports customer-service and community outreach initiatives, resolves customer concerns, and implements plans to address deficiencies and improve the customer experience. The position drives financial performance by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and assigns work to associates; sets expectations; supports a sense of belonging; and develops qualified talent to meet staffing needs. The role also coordinates assignments, works with stakeholders, measures progress, identifies improvement opportunities, and promotes continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. Walmart describes its culture as centered on respect for individuals, integrity, customer and member service, and striving for excellence. The position is based at the Navarre, Florida store. The stated annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure.

Requirements

At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and support customer-service standards, resolve customer needs and complaints, and lead process improvements to provide a high-quality customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, and support associate development and staffing needs.
Build and maintain relationships with key stakeholders, support plans and initiatives, communicate goals, measure progress, and address improvement opportunities.
Promote adaptability and continuous learning, including the adoption of new technologies and skills.
Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards.
Support customer-service initiatives such as store-of-the-community efforts and community outreach programs.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
Performance-based annual or quarterly bonuses.
Additional pay may include a Regional Pay Zone differential or a complex-structure differential, where applicable.