(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads store-area operations and develops associates to meet customer and business needs. The role drives sales and financial performance by reviewing profit-and-loss statements, supporting budgets and forecasts, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The Coach teaches, trains, mentors, and supervises associates; assigns duties; sets expectations; recognizes contributions; and builds a workplace where associates feel included and supported. The role communicates business objectives and company direction, leads change, collaborates with stakeholders, and uses technology and business initiatives to improve operations. It also models exceptional customer service, resolves customer issues, supports service initiatives, identifies process improvements, and ensures compliance with company policies, values, ethics, and standards. The position is based at the Pueblo, Colorado store. Walmart states an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may receive additional compensation based on location or complex-store factors.
Requirements
- Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
- For facilities that sell only ammunition and have applicable state-specific requirements, may need a current state-issued Certificate of Eligibility.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates through active listening, store tours, feedback, mentoring, and coaching.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model customer service standards and support customer service initiatives, including community-focused programs.
- Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
- Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise hourly associates; assign duties, set expectations, provide recognition, and support staffing and development needs.
- Build accountability, establish objectives, measure progress, maintain stakeholder relationships, and address opportunities for improvement.
- Promote belonging, collaboration, continuous learning, adaptability, and effective communication.
- Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
- Support Walmart's goal of becoming a regenerative company, including efforts related to belonging, waste reduction, and local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
