(USA) Food & Consumables Coach

Walmart•Columbia, MO
•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while driving customer service, financial performance, sales, and operational execution in a designated store area. The role teaches and trains associates, provides feedback through store tours, communicates company direction and business initiatives, leads change, and sets clear expectations. It models exceptional customer service and supports customer-service initiatives, issue resolution, and process improvements. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, manages seasonal transitions, and implements plans to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and develops associates; assigns duties; and promotes a workplace where associates feel a sense of belonging. It also coordinates work with stakeholders, measures progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. The role is guided by Walmart's principles of respecting the individual, acting with integrity, serving customers and members, and striving for excellence. The listed primary location is 415 Conley Rd, Columbia, Missouri 65201-6468.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate company direction, business initiatives, merchandising, and store operations.
  • Lead company change efforts by setting clear expectations, providing guidance, and communicating business objectives.
  • Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, and implement corrective action plans and process improvements.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, and promote a workplace that supports belonging.
  • Coordinate job-related activities and assignments, maintain stakeholder relationships, support business plans and initiatives, establish goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures, and support the company's mission, values, ethics, and integrity standards.

Benefits

  • Performance-based bonus awards and additional annual or quarterly performance bonuses.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
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