(USA) Food & Consumables Coach

Walmart•Columbia, MO

7d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role involves teaching and training associates, listening to associates, touring stores and providing feedback, and communicating with associates at all levels about operations, technology, business initiatives, merchandising, and company direction. The Coach introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The Coach models exceptional customer service and supports customer service initiatives, including community outreach. The role helps resolve customer needs, complaints, and issues, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience. It also includes reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing plans to mitigate shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a sense of belonging. The Coach coordinates job-related activities and assignments, maintains relationships with stakeholders, supports plans and initiatives, establishes goals and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. The role also ensures compliance with company policies and procedures and supports Walmart's mission, values, standards of ethics and integrity, and Open Door Policy. Walmart describes its culture through the values Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The role supports a workplace of belonging, ethical and accountable conduct, customer-first decision-making, continuous improvement, and learning. The position is based at the Columbia, Missouri, location listed in the posting.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms-authorized training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen to associates, tour stores, and provide feedback.
Communicate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and support exceptional customer service and customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and lead process improvements.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives addressing customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support company mission, values, ethics, integrity, and the Open Door Policy.
Promote a workplace of belonging, collaboration, respectful relationships, and talent development.
Support Walmart's goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.
Make customer-first, data-informed decisions while balancing short- and long-term priorities and supporting continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.