(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops teams, supports customer service, and drives financial performance and sales in a designated store area. The role includes reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to reduce shrink and meet sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering belonging. The role coordinates job-related activities and initiatives, builds relationships with stakeholders, tracks progress against goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position emphasizes respect for individuals, integrity, customer service, and striving for excellence. This includes building trusting relationships, developing talent, making data-informed decisions, adapting to customer needs, supporting learning and new technologies, and contributing to Walmart’s goal of becoming a regenerative company.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and actively listen to teams; communicate company direction, business initiatives, merchandising, and operational expectations.
- Tour stores and provide feedback using Tour to Teach; collaborate with associates at all levels and lead company change efforts.
- Model customer service standards and support customer service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
- Review and evaluate profit-and-loss statements; assist with budgeting and forecasting and control expenses in the designated business area.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, promote belonging, and develop qualified associates to meet staffing needs.
- Coordinate job-related activities and assignments, maintain relationships with stakeholders, support business initiatives, establish goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and provide direction and guidance on applying them in business processes and practices.
- Build high-performing teams, foster an inclusive workplace, and develop and retain talent.
- Make data-informed decisions, put customers first, support continuous improvement, and encourage learning and adoption of new technologies and skills.
- Support Walmart’s goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U tuition, books, and fees paid for eligible education programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
