(USA) Food & Consumables Coach

Walmart•Rancho Cordova, CA
•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing store operations and business performance for a designated store area. The role teaches and trains associates, listens to their feedback, communicates business initiatives and company direction, and leads change. It models Walmart’s customer-service standards and supports customer-service initiatives, issue resolution, and process improvements to deliver a high-quality customer experience. The Coach drives sales and financial performance by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets clear expectations; promotes belonging; and helps meet staffing and growth needs. It also coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, supports continuous learning, and ensures compliance with company policies, values, ethics, and business practices. The position applies Walmart’s expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence. It supports Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving. The annual salary range is $71,000–$100,000, with annual or quarterly performance bonuses. Certain positions may include regional pay-zone or complex-structure compensation, and a state pay differential may apply. Walmart describes benefits including medical, vision, and dental coverage; 401(k), stock purchase, and company-paid life insurance; paid time off and various types of leave; disability coverage; discounts; military leave pay; adoption and surrogacy expense reimbursement; and the Live Better U education benefit. Eligibility and benefit terms may depend on job classification and length of employment.

Requirements

  • One of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates through active listening, store tours, feedback, and clear communication about operations, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide teams with clear expectations and guidance for implementing business solutions.
  • Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans and process improvements to improve customer experience.
  • Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and promote a belonging mindset.
  • Build staffing capacity by recruiting and developing qualified associates.
  • Coordinate and oversee job-related activities, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards.
  • Support Walmart’s regenerative-company goal through actions such as creating belonging, eliminating waste, and participating in local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
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