(USA) Food & Consumables Coach

Walmart•Niles, MI

3d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, drives customer service and business performance for a designated store area, and ensures compliance with company policies and procedures. The role involves coaching associates through training, store tours, feedback, and collaboration; communicating operational priorities and company direction; and leading change and business initiatives. The Coach models exceptional customer service, resolves customer issues, and leads improvements to the customer experience. The role reviews profit and loss statements, supports budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and develops plans to achieve sales and profit goals while mitigating shrink. The Coach also hires, trains, mentors, recognizes, and supervises associates, supports staffing and development, builds an inclusive workplace, collaborates with stakeholders, tracks progress toward goals, and promotes continuous learning. The position requires compliance with company standards, ethics, and policies, and supports Walmart’s mission and values. The position is based at the Niles, Michigan store. Walmart lists an annual salary range of $65,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or position structure.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through teaching, training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, and recognize associates; set clear expectations and support associate development and staffing needs.
Promote a workplace culture of belonging, collaboration, accountability, and continuous learning.
Coordinate activities and assignments, maintain stakeholder relationships, support business initiatives, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
Support Walmart's goal of becoming a regenerative company through positive impact, reducing waste, local giving, and fostering belonging.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based annual or quarterly bonuses.