(USA) Food & Consumables Coach

Walmart•Olympia Fields, IL

22d•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams while driving customer service, sales, and financial performance in the designated store area. The role teaches and trains associates, communicates store operations and company direction, leads change efforts, and provides clear expectations and guidance. It models exceptional customer service and supports initiatives that resolve customer issues and improve the customer experience. The Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation and inventory flow, and develops plans to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, assigns duties to, recognizes, and develops associates, while fostering belonging and accountability. It coordinates work with key stakeholders, measures progress, addresses improvement opportunities, supports continuous learning, and ensures compliance with company policies, values, ethics, and procedures. The role is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The position is based at the listed Walmart store in Olympia Fields, Illinois. Walmart states an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location- or position-based pay differentials.

Requirements

Meet one of the following education or experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and demonstrate customer service standards and support customer service initiatives and community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales by reviewing profit and loss statements, assisting with budgets and forecasts, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
Foster a workplace where associates feel they belong and can thrive.
Coordinate job-related activities and assignments, maintain relationships with stakeholders, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity.
Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and participation in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.