(USA) Food & Consumables Coach

Walmart • Laurens, SC

3d • Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service initiatives, and drives financial performance and sales in the designated store area. The role provides supervision, training, mentoring, and development opportunities for associates; sets expectations and assigns duties; and promotes a workplace where associates feel they belong. The Coach works with stakeholders to meet customer and business needs, measures progress toward goals, identifies improvement opportunities, and supports continuous learning and company change efforts.

The position oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control. It develops and implements plans to address shrink, sales, profit, customer experience, and operational issues. The Coach ensures compliance with company policies and procedures and models Walmart’s values, standards of ethics, and customer-first approach. The position is based at 922 E Main St, Laurens, SC 29360-3616.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates by touring stores, actively listening, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support exceptional customer service by following the One Best Way service model and managing customer service initiatives.
• Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales by reviewing profit-and-loss statements and managing or assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
• Supervise, hire, train, mentor, recognize, and develop associates; assign duties, set expectations, promote belonging, and support staffing needs.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that meet customer and business needs.
• Establish goals and accountability, measure progress, identify and address improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards and practices.
• Model Walmart values and promote integrity, ethics, compliance, belonging, continuous improvement, and customer-first decision-making.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards, including annual or quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed