(USA) Food & Consumables Coach

Walmart•Palm Bay, FL
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives financial performance and sales in the designated store area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to ensure a high-quality customer experience. The position reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; sets expectations; promotes belonging; and develops qualified associates to meet staffing needs. It coordinates and oversees job-related activities, builds stakeholder relationships, supports plans and initiatives, establishes and measures goals, addresses improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The position is expected to respect individuals, build collaborative and high-performing teams, communicate with impact, attract and develop talent, act with integrity, serve customers and members, make data-informed decisions, and strive for excellence through learning, continuous improvement, and adoption of new technologies and skills.

Requirements

  • Meet one of the following: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Successfully complete all job-required trainings and assessments.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to associates; communicate store operations, business initiatives, merchandising, and company direction.
  • Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
  • Model customer service standards and support customer-service initiatives, including community outreach programs.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
  • Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, and recognize associates; set expectations and promote a sense of belonging.
  • Recruit and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives.
  • Set and communicate goals, build accountability, measure progress, address improvement opportunities, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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