The Food & Consumables Coach leads and develops teams, supports store operations, and drives financial performance and sales in the designated store area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates company direction and business initiatives, and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to ensure a high-quality customer experience. The position reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; sets expectations; promotes belonging; and develops qualified associates to meet staffing needs. It coordinates and oversees job-related activities, builds stakeholder relationships, supports plans and initiatives, establishes and measures goals, addresses improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The position is expected to respect individuals, build collaborative and high-performing teams, communicate with impact, attract and develop talent, act with integrity, serve customers and members, make data-informed decisions, and strive for excellence through learning, continuous improvement, and adoption of new technologies and skills.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed