(USA) Food & Consumables Coach

Walmart•Lodi, CA

5d•Onsite

About The Position

The Food & Consumables Coach leads store-area operations and develops associates to achieve customer service, financial, sales, and operational goals. The role teaches and trains teams, sets clear expectations, communicates business objectives and company direction, and leads change. It models exceptional customer service and supports customer-service initiatives, resolves customer issues, and implements plans to address deficiencies and improve the customer experience. The Coach oversees financial performance by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, managing merchandise presentation and inventory flow, supporting seasonal transitions, and mitigating shrink. The role hires, trains, mentors, assigns work to, recognizes, and develops associates, while promoting a workplace where people feel they belong. It coordinates assignments and initiatives with stakeholders, measures progress, identifies improvement opportunities, and ensures compliance with company policies and standards of ethics and integrity. The role is based at the listed Walmart location in Lodi, California. The position requires completion of job-required training and assessments. At facilities selling firearms, successful completion of a firearms-specific criminal background check and authorized training is required; facilities selling only ammunition may have state-specific certificate requirements. Walmart lists an annual salary range of $71,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure. Benefits include health coverage, financial benefits, paid leave, disability coverage, discounts, education support through Live Better U, and other benefits subject to eligibility and plan terms.

Requirements

Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model exceptional customer service and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues, and develop action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and develop associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Promote a belonging mindset and develop qualified associates to meet business needs and company growth potential.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, and identify and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.
Use and support the Open Door Policy and provide guidance on applying policies and procedures in business processes.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards.