(USA) Food & Consumables Coach

Walmart•Louisville, KY

4d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, provides supervision and development opportunities for associates, and drives customer service, sales, and financial performance in the designated store area. The role involves communicating company direction and business objectives, supporting store operations and merchandising, leading change, and helping associates implement business solutions. The Coach also ensures effective merchandise presentation, inventory flow, seasonal transitions, and operational processes while developing action plans to mitigate shrink and achieve sales and profit goals. The position supports a high-quality customer experience by modeling customer service standards, resolving customer needs and complaints, and leading process improvements. It requires coordinating work with key stakeholders, setting expectations and accountability, identifying improvement opportunities, and ensuring compliance with company policies and values. The Coach is expected to foster an inclusive, high-performing workplace, develop talent, act with integrity, serve customers and members, and promote continuous learning and improvement. The stated annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Additional compensation may include regional pay-zone differentials and complex-structure differentials, as applicable. Walmart describes benefits including health coverage, financial benefits, paid time off, education assistance, and other programs; eligibility and terms vary by job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and actively listen to associates; tour stores and provide feedback, guidance, and clear expectations.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts and help teams implement business solutions.
Model customer service standards and support customer-service initiatives, including community outreach programs.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve customer experience.
Drive sales and financial performance in the designated store area by reviewing and evaluating profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations, promote belonging, and support staffing needs.
Build relationships with key stakeholders and coordinate job-related activities and assignments to meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures; support the Open Door Policy and provide guidance on business processes and practices.
Promote Walmart's values by fostering belonging, acting with integrity, serving customers and members, supporting local giving, and driving continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.