(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops store teams, models exceptional customer service, and drives sales and financial performance in the designated business area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, expense management, and action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, supervises, and recognizes associates; communicates expectations; and builds an inclusive workplace where associates can thrive. The Coach coordinates business activities and initiatives with key stakeholders, communicates objectives, supports company change efforts, monitors results, identifies improvement opportunities, and ensures compliance with company policies and procedures. The role is expected to model Walmart values and ethics, foster belonging, promote continuous learning and improvement, and support customer, associate, community, and business needs. The position is based at the Walmart location at 4000 S Bolger Rd, Independence, Missouri. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Other compensation may include a regional pay zone or complex-structure differential, where applicable.
Requirements
- At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required training and assessments.
- At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- At facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates, including by touring stores, listening actively, and providing feedback.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Lead change efforts and provide clear expectations and guidance for implementing business solutions.
- Model and support customer service standards and initiatives, resolve customer needs and complaints, and implement action plans to address service deficiencies.
- Review profit-and-loss statements and manage or assist with budgeting, forecasting, and expense control for the designated business area.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, and develop talent to meet staffing and business needs.
- Build relationships with key stakeholders and coordinate activities and assignments to meet customer and business needs.
- Set and communicate objectives, measure progress and accountability, and address opportunities for improvement.
- Ensure compliance with company policies and procedures, and provide guidance on applying them to business processes and practices.
- Promote a culture of belonging, integrity, customer service, continuous learning, and continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
