(USA) Food & Consumables Coach

Walmart•Brent, AL
•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and manages the financial performance, sales, customer service, merchandising, inventory flow, and operational processes for a designated store area. The role teaches and trains associates, sets clear expectations, provides feedback, and communicates store operations, business initiatives, merchandising, and company direction. It also leads change efforts and supports associates in implementing business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, implements action plans to correct deficiencies, and drives process improvements. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and seasonal transitions, and develops plans to mitigate shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and supervises associates; assigns duties; promotes a sense of belonging; and develops talent to meet staffing and business needs. It coordinates work with stakeholders, measures progress toward objectives, identifies improvement opportunities, promotes continuous learning, and ensures compliance with company policies, values, ethics, and business practices. The role is based at the Walmart location at 10675 Highway 5, Brent, Alabama.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, and develop store associates through coaching, active listening, store tours, and feedback.
  • Communicate store operations, business initiatives, merchandising, and company direction to associates at all levels.
  • Lead company change efforts and provide expectations and guidance for implementing business solutions.
  • Model exceptional customer service and support customer-service initiatives, including community outreach programs.
  • Resolve customer needs, complaints, and issues; implement corrective action plans and lead process improvements.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties and set clear expectations.
  • Promote belonging and develop qualified associates to meet staffing needs and business growth.
  • Coordinate and oversee job-related activities and assignments; build stakeholder relationships and support plans and initiatives.
  • Communicate goals and objectives, measure progress, build accountability, and address improvement opportunities.
  • Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards.
  • Promote continuous learning, adaptability, new technologies, and skills while supporting others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible associates, including tuition, books, and fees for covered programs.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Regional Pay Zone and Complex Structure additional compensation may apply to certain positions.
  • State pay differential may apply where required.
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