(USA) Food & Consumables Coach

Walmart•Palm Bay, FL
•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and oversees store operations for a designated business area. The role drives sales and financial performance through budgeting, forecasting, expense control, merchandise presentation, inventory flow, seasonal transitions, and shrink mitigation. It also supports customer-service initiatives, resolves customer issues, and leads process improvements to deliver a high-quality customer experience. The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and builds a workplace where associates feel supported and included. The role collaborates with stakeholders, communicates company direction and business objectives, implements change, tracks progress, identifies improvement opportunities, and ensures compliance with company policies and standards. It promotes Walmart’s values, including respect for individuals, integrity, customer service, and continuous improvement.

Requirements

  • Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
  • Successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates through active listening, store tours, feedback, and clear expectations.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and guide teams in implementing business solutions.
  • Model and promote exceptional customer service and support customer-service initiatives, including community programs.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
  • Drive sales and financial performance by reviewing profit-and-loss statements and managing budgets, forecasts, and expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and supervise associates; assign duties and communicate expectations consistently.
  • Promote a belonging mindset, attract and develop talent, and support staffing needs and company growth.
  • Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
  • Set goals, build accountability, measure progress, identify improvement opportunities, and encourage continuous learning.
  • Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and Open Door Policy.
  • Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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