(USA) Food & Consumables Coach

Walmart • Jackson, MS

24d • Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role involves teaching, training, listening to associates, touring stores and providing feedback, and communicating store operations, merchandising, technology, business initiatives, and company direction. The Coach leads change efforts, sets clear expectations, and guides teams in implementing business solutions and meeting objectives.

The Coach models customer service standards and supports customer service initiatives, resolves customer needs and complaints, and leads action planning and process improvements to maintain a high-quality customer experience. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals.

The position supervises, hires, trains, mentors, and develops associates; assigns duties; sets expectations; recognizes contributions; and promotes a workplace culture of belonging. The Coach coordinates job-related activities, builds stakeholder relationships, measures progress, addresses improvement opportunities, and ensures compliance with company policies, values, ethics, and procedures. The role also supports Walmart’s goal of becoming a regenerative company through positive impacts for associates, customers, and communities, including creating belonging, eliminating waste, and participating in local giving.

The position is based at 2711 Greenway Dr, Jackson, Mississippi. Walmart describes competitive pay, performance-based bonuses, and a range of benefits. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses; some positions may also receive regional pay-zone or complex-structure compensation and applicable state pay differentials.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Must attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and actively listen to associates; tour stores and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support exceptional customer service, resolve customer needs and complaints, and lead action plans and process improvements.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and develop associates; assign duties, set expectations, recognize contributions, and promote belonging.
• Coordinate job-related activities, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support company values, ethics, and standards of integrity.
• Support a positive impact for associates, customers, and communities, including creating belonging, eliminating waste, and participating in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
• Performance-based annual or quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree